Returns and Exchange
I want all my customers to be 100% satisfied with my product. Returns are accepted 7 days from the date of receipt. We will not take any items back after the 7 days so please do not ask if it's been 6 months, NO EXCEPTIONS!!
The Item must be in new condition (No Wear Marks,Scratches,Scuffs,or Alterations of any Kind) If you return the item and we feel it's not the new holster that we sent you we will contact you before we return your holster.
All Returns will be charged a 20% restocking fee. NO EXCEPTIONS!! Yes it is customary because we are charged a fee to take your credit card and to refund your credit card. It is not our fault that you do not like the item or sold your gun or it doesn't fit you correctly.
EXCHANGES- If you ordered the wrong belt size or you want to exchange your holster, please send a copy of the invoice or a note with your address, email address and what you want exchange for and include $8.95 for shipping. We cannot charge your credit card.
Any Custom orders such as Initials,Tooling,Dyed (Black or Dark Brown) Lined holsters,or Exotic Skins are not returnable NO EXCEPTIONS!!
If you receive a item in a box it must be returned in a box not a padded envelope this will assure your return will arrive in new condition and not crushed by the post office. This is the post office people and they don't care what they are tossing around in their hands.
If I receive a return that is not in new un-used condition I will return the item to you at your expense no exceptions.
Please note all CANCELLED orders will be charged a 15% cancellation fee NO EXCEPTIONS!!! Yes, it is customary because we are charged a fee to take your credit card and refund your credit card. It is not our fault you do not want to keep the order or cannot read it's not in-stock.
D M Bullard Leather
11385 FM 730 N